My account is banned, what happened?
Account bans could be for a number of reasons:
-The first and most prominent reason is that you may have used foul or abusive language within the game, or harrassment of other players. This usually results in a 1 day ban for the first offense, 7 days for the second offense, and so on. Please refer to our support page for further information on the HIS policy regarding these matters.
-Your account may have been involved in the fraudulent use of a credit card or Paypal account. If this is the case then it may only be a temporary ban while we investigate the transactions made on your account. However, no time period will be specified as to when this investigation will finish. If you are found to have indeed used a stolen card or deliberately accepted stolen items then your account will be suspended indefinitely and all items will be removed.
-You have been detected as being involved in attacks on the server. This will result in the indefinite removal of your account.
-You have been detected as accessing other people's accounts without permission and a complaint has been sent from the original owner of the account. This will result in your permanent suspension.
-You have made false claims on the Direct Q&A regarding any situation. If you have made false claims for any reason your account will be permanently suspended after a conclusive investigation into your claim.
Please see the related FAQ post for specific banning periods and policies regarding the various in-game offenses.
-Team HIS (Snipped Lovingly from Team Asda Story)