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How do I change my password?
Views : 3,073
If you want to change your password, please follow these steps. 1. Log into the website with your user id and password. 2. Click on your "My Account" link which is displayed under your...
Can I move CC Items?
Views : 3,438
Hello Heroes, It has been my policy to move items for users upon their request. To do this I am requiring screenshots of the items (usually uploaded to an imageshack gallery), what character they a...
Hack Attack: What do I do when I'm hacked!
Views : 4,264
Hello Heroes,The following FAQ is brought to you by WaterisNat and is answered by yours truly!Q: "What do I do if my account was hacked?"A: In the highly unlikely scenario that your account is comprom...
How do name changes work?
Views : 2,242
Hello Heroes,An item is now available for players that wish to change their character name in-game. Offensive names will be manually changed, and the offending party will be temporarily banned for an ...
What happens if I find a bug/glitch that gets me an item, gems, etc.?
Views : 2,816
Hello Heroes,According to the Terms of Service that all players were required to agree to during the installation of the game in order to play:"Errors in design, features which have not been documente...
My account is banned, what happened?
Views : 3,136
Hello Heroes,Account bans could be for a number of reasons:-The first and most prominent reason is that you may have used foul or abusive language within the game, or harrassment of other players. Thi...
What are the punishments for cheating, swearing, Etc.?
Views : 2,755
Hello Heroes,Minor Offenses result in a 1 Day Ban.Offenses of any kind greater than minor and less than Major result in a 3-7 Day Ban.Major Offenses result in a ban that lasts either forever or until ...
Password / Email / Account Name Retrieval
Views : 5,331
Hello Heroes,If you have lost your password or were suspended for entering too many wrong passwords, please follow these directions:First attempt to receive a password or account name retrieval via th...